This website section gives you rapid access to a wide variety of product support tools.

Assistance is available by e-mail and telephone; see the contact information to the right. Emergency technical service for all products can be obtained 24 hours a day, every day via telephone. Regular customer support hours are 8:00 AM until 5:00 PM US Central Time, Monday through Friday, except for US holidays.

Comprised of highly trained and experienced engineers and technicians, BE’s Technical Services Department is working for you 24/7. Whether you need help with product installation, ongoing maintenance or technical assistance, you can count on BE to be there.

Not only do we provide 24 hour support, 7 days a week, 365 days a year via the Technical Services Department, you’ll also gain access to our support website, email listserve, product updates, warranty services, product repair and various training opportunities.

At BE, our relationship doesn’t end after the sale; our commitment to you has just begun.